Due to inclement weather conditions at our back office and support site location and for the safety of our staff, we've elected to close our office. The severe weather condition is expected to continue until the end of the week. Impact:- You may experience higher than normal call wait times and delayed response times for your support requests. Expect delays in processing of back office tasks and requests. There will be no impact on the system and will continue to function as normal. ETA:- We expect normal processing of support and back office to resume from Monday, August 20, 2018. We apologize for any inconvenience and thank you for understanding.